Got questions? We've got answers.

Yes! RandomPlayer is free to download and use. You get streaming, shuffle, playback on all platforms, up to two saved shares, iCloud sync, and SharePlay -- all for free. When you're ready for more, a one-time Pro upgrade unlocks downloads & offline mode, the Browse experience, and unlimited shares. No subscriptions, no recurring fees. One purchase covers iPhone, iPad, Apple TV, and Mac.

Pro unlocks three big things: (1) Downloads & Offline Mode -- save videos to your device, watch without a connection, and everything stays encrypted. (2) The Browse Experience -- a gorgeous Netflix-style interface with card thumbnails, animated previews, categories, and search. (3) Unlimited Shares -- connect to as many servers as you like (free users can save up to two). It's a one-time purchase that works across all your Apple devices.

The latest update brings SharePlay watch parties with group voting, WebDAV as a third protocol alongside SMB and NFS, iCloud Keychain sync for credentials, MKV native thumbnail previews, a rotating hero carousel in Browse view, bulk download controls, and faster SMB and NFS streaming. Lots of love in this one.

MP4, MOV, M4V, MKV, and WebM -- all played natively, no conversion needed. MKV files even get real thumbnail previews extracted on-device, so you always see actual frames instead of generic icons.

SMB, NFS, and WebDAV -- the three most common file-sharing protocols. If you have a Synology, QNAP, TrueNAS, Windows PC, Mac, Linux box, or even a Raspberry Pi sharing files, RandomPlayer can connect to it. WebDAV also works over HTTPS for internet-accessible servers.

It's a Netflix-style way to explore your library, available with Pro on iPhone, iPad, and Apple TV. You get a hero carousel at the top, smart rows like Continue Watching and Favorites, card thumbnails with animated previews, instant search, and category grids. It makes a big library feel manageable and fun to explore.

With Pro, you can download videos for offline viewing. When your server is unreachable, the app automatically shows what's available on your device. An 'Available Offline' filter makes it easy to find downloaded content, and the playlist skips anything that isn't cached. When you're back online, just tap Reconnect.

Absolutely. Every cached and downloaded file is encrypted on your device. The encryption key syncs securely through iCloud Keychain, so your content stays private even if someone accesses your device's storage directly.

They do! On iPhone and iPad, downloads keep going when the app is in the background. On Mac, they continue naturally. Queue up a bunch before bed and they'll be ready in the morning.

SMB and NFS work on your local network (Wi-Fi or ethernet). For remote access with those protocols, you'll need a VPN. WebDAV connections can reach internet-accessible servers over HTTPS, so those work from anywhere.

Yes! Watch history, resume positions, favorites, and server profiles all sync via iCloud. Start watching on your iPhone, pick up on your iPad, finish on Apple TV. It all just works.

Free users can save up to two server profiles. With Pro, there's no limit -- connect to your home NAS, office server, a friend's library, wherever your videos live. Each profile keeps its own playlist and watch history, and credentials sync across devices via iCloud Keychain.

Yes. Embedded subtitles work out of the box, and the app also picks up external SRT and VTT files sitting next to your videos. Switch between audio tracks and subtitle options during playback from the media info panel.

With Pro, you can download up to 5 files simultaneously (adjustable in Settings). Playback always gets priority, so your current video never stutters while files download in the background.

RandomPlayer runs on iPhone (iOS 26+), iPad (iPadOS 26+), Apple TV (tvOS 26+), and Mac (macOS 26+). One purchase unlocks Pro on all of them.